Privacy policy.

ROOST is a trading name of GWE Southern Ltd (company number 07068213), registered office 11 Holdenhurst Avenue, Bournemouth, BH7 6QZ. We are responsible for the personal details you give us on this website.

When you fill in our contact form or price calculator, we collect your name, email address, phone number and postcode, plus any message and the answers you give about your home.

We also keep the estimate the calculator showed you, so we can talk it through with you.

We use your details to reply to your enquiry, prepare your estimate, arrange a free survey and, if you go ahead, carry out your installation.

Our lawful basis is your consent, and taking steps at your request before entering into a contract. We do not send marketing unless you ask us to.

We never sell your details. We only share them within ROOST and GWE, and with trusted suppliers who help us run our business (such as website hosting), or where the law requires it. If you apply for a government grant, we share what is needed for that application.

We keep enquiry details for up to two years if you don't become a customer. Customer records are kept for as long as needed for warranties, guarantees and legal requirements.

We use essential cookies and similar storage to make the site work and to remember your cookie choice. We only use optional cookies, such as analytics, if you accept them in the cookie banner.

You can ask to see, correct or delete the details we hold, or withdraw your consent, at any time. Email info@gwesouthern.co.uk or call 01202 757777. If you are unhappy with how we handle your details, you can complain to the Information Commissioner's Office (ico.org.uk).